Every company has a different set of metrics to rate their suppliers. From on-time delivery to regulatory compliance, scorecards provide a means to normalize supplier capabilities, ultimately improving supplier performance. Unfortunately, gathering this information can be quite difficult, as it lives in multiple locations, across disconnected systems.
GSQA provides a means to not only measure suppliers with the data that GSQA collects, but also accepts information from outside systems. The correlation enables a solid scorecarding capability that can be shared both internally and with the supplier, in a secure and flexible manner.
GSQA tracks the quality characteristics for every material, component, or ingredient for every lot, for every shipment, from every supplier, every day. Suppliers already have this information, as it is required for their shipment you, whether through a LIMS system or third party testing. With data from those sources, GSQA creates a knowledgebase that provides a view of material performance and supplier quality.
The GSQA scorecard feature reflects a material-performance view currently not part of an ERP-driven scorecard. Nonconformances for materials, packaging or process irregularities are tracked by GSQA. A supplier's responsiveness to nonconformance requests, delivering acceptable corrective action plans and cost recovery can be incorporated into the scorecard.
GSQA can also manage supplier facing certifications as well as regulatory documentation compliance. The supplier's performance in submitting timely and complete documentation is tracked and can be included in a scorecarded. The documents themselves can be graded/scored in detail for manual or automatic analysis. The results from these document compliance activities are incorporated into the scorecarding results.
As a result of the comprehensive knowledge base in GSQA, the procurement professional is the beneficiary of exhaustive information summarized in on-line supplier scorecards, supplier comparisons and ad hoc inquiries for the very best view of the supply base performance and value to the corporation.